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Month: May 2019

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Month: May 2019

MB-900 Microsoft Dynamics 365 Fundamentals – Project Services Automation

1st May 2019 Julian Sharp Uncategorised

App Overview Dynamics 365 for Project Services Automation (PSA) is an App for organisations that deliver time based projects i.e., Professional Services firms. Key Features Below are the main features of Customer Service Enterprise. This is not meant to be … Continue reading →

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MB-900 Microsoft Dynamics 365 Fundamentals – Field Service

1st May 2019 Julian Sharp Certification, Dynamics 365, Exam, Field Service, Fundamentals, IoT, NeverStopLearning

App Overview Dynamics 365 for Field Service is an App for managing resources to deliver service at customer sites. Field Service will increase first time fix rates by making sure the right resource is available, at the right time, with … Continue reading →

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MB-900 Microsoft Dynamics 365 Fundamentals – Customer Service Enterprise

1st May 2019 Julian Sharp Certification, Dynamics 365, Exam, Fundamentals, NeverStopLearning

App Overview Dynamics 365 for Customer Service Enterprise is an App for Customer Service Agents to provide effective service to customers. Key Features Below are the main features of Customer Service Enterprise. This is not meant to be exhaustive but … Continue reading →

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MB-900 Microsoft Dynamics 365 Fundamentals – Customer Service Enterprise

1st May 2019 Julian Sharp Certification, Dynamics 365, Exam, Fundamentals, NeverStopLearning

App Overview Dynamics 365 for Customer Service Enterprise is an App for Customer Service Agents to provide effective service to customers. Key Features Below are the main features of Customer Service Enterprise. This is not meant to be exhaustive but … Continue reading →

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MB-900 Microsoft Dynamics 365 Fundamentals – Sales Enterprise

1st May 2019 Julian Sharp Certification, Dynamics 365, Exam, Fundamentals, NeverStopLearning, Sales

App Overview Dynamics 365 for Sales Enterprise is an App for sellers to manage customer relationships, manage the sales process and provide guided insights to increase sales performance. Dynamics 365 for Sales Enterprise goes beyond sales force automation (SFA) to … Continue reading →

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