If you are interested in Dynamics 365 Field Service sign up for this combined product team and community event. There are three days of workshops plus a day full of sessions. Details below. I will be speaking on the Saturday … Continue reading →
Microsoft have announced that all customers on older versions (6.x and 7.x) of Field Service must be upgraded to 8.x with Unified Interface by February 2020. If you have Field Service, this could be a significant change and will require … Continue reading →
App Overview Dynamics 365 for Field Service is an App for managing resources to deliver service at customer sites. Field Service will increase first time fix rates by making sure the right resource is available, at the right time, with … Continue reading →
Microsoft have announced new certifications and exams for Dynamics 365 CE and F&O. Roles There are new role based certifications: Dynamics 365 for Field Service Functional Consultant Dynamics 365 for Marketing Functional Consultant The role based certifications require two exams. … Continue reading →
Microsoft have closed down Microsoft Virtual Academy, are closing down the Dynamics Learning Portal and the Customer Training portal and moving everything to Microsoft Learn https://aka.ms/Learn as well as creating new material. This is great as it makes the accessing … Continue reading →
Microsoft have published a new learning path with 5 new modules on Microsoft Learn about using Dynamics 365 for Field Service to manage and monitor IoT devices
https://docs.microsoft.com/en-us/learn/paths/working-with-connected-field-service-iot/index
I am working on a project where we want to schedule a custom entity using Universal Resource Scheduling (URS) There isn’t a way to install URS on its own; URS is installed with Field Service and Project Service Automation. So … Continue reading →
If you missed Ignite or just want more awesome rollercoaster action, there is still time to sign up for the Global MCT Summit at Phantasialand near Cologne in Germany from 22nd to 26th October. You can come and hear me … Continue reading →
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