Working with Microsoft Forms and Customer Voice: Efficiently gather and manage customer feedback, insights, and experiences by Welly Lee I have used Customer Voice and its predecessors Forms Pro and Voice of the Customer for a few years, and these … Continue reading →
Gathering feedback for Dynamics 365 via surveys that had an interesting history. It started with Microsoft purchasing the IP to Mojo Surveys, which became the Voice of the Customer product provided with Dynamics 365. Voice of the Customer was deprecated … Continue reading →
Gathering feedback for Dynamics 365 via surveys that had an interesting history. It started with Microsoft purchasing the IP to Mojo Surveys, which became the Voice of the Customer product provided with Dynamics 365. Voice of the Customer was deprecated … Continue reading →
As expected, with the release of Forms Pro that Microsoft have announced that Voice of the Customer is being deprecated. Voice of the Customer will be removed and end of June next year and no new surveys can be created, … Continue reading →
Forms Pro has been released as of July 1st and is in General Availability. If you have a Dynamics 365 Customer Engagement Enterprise or Talent License, Forms Pro is included. Included are just 2,000 responses a month per tenant, if … Continue reading →
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